Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information with transparency and care.

Your Privacy is Protected

Kshetra AI (Passionfrut Technologies) is committed to safeguarding your personal information with industry-leading security practices. We follow strict data protection standards and give you complete control over your privacy settings.

Bank-Grade Security
Our Privacy Commitment

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information. At Kshetra AI (Passionfrut Technologies), we are committed to maintaining the highest standards of data protection and transparency in all our operations.

Information Collection & Purpose

We collect information to provide exceptional AI-powered Vastu services while respecting your privacy:

Personal Information

  • Name, email address, and phone number for account creation and communication
  • Demographic information for personalized Vastu recommendations
  • Profile preferences and service history for improved user experience
  • Communication preferences and language settings

Technical & Usage Data

  • Device information, IP address, and browser type for security and optimization
  • Usage patterns and interaction data with our AI analysis tools
  • Performance metrics to enhance service delivery and user experience
  • Location data (when permitted) for region-specific Vastu guidance

Payment & Transaction Data

  • Billing information and payment method details (securely processed)
  • Transaction history and purchase records for account management
  • Refund and billing inquiries for customer support purposes
Types of Information Collected
Personal Details
Payment Information
Usage Analytics

How We Use Your Information

Your information helps us deliver personalized and secure Vastu AI services:

  • Provide AI-powered Vastu analysis tailored to your specific needs and preferences
  • Process payments securely and maintain accurate transaction and billing records
  • Communicate service updates, new features, and relevant offers based on your interests
  • Improve our AI algorithms and user experience through usage analytics and feedback
  • Ensure platform security, prevent fraud, and maintain service reliability
  • Provide customer support and respond to your inquiries and service requests
  • Comply with legal obligations and protect our legitimate business interests

Data Security & Protection

We implement comprehensive security measures to protect your information:

  • Industry-standard SSL encryption for all data transmission and storage
  • Multi-factor authentication and access controls for our systems and databases
  • Regular security audits, penetration testing, and vulnerability assessments
  • Secure cloud infrastructure with backup and disaster recovery protocols
  • Employee training on data protection and strict access controls
  • Compliance with international data protection standards and regulations
256-bit SSL Encryption
Bank-grade encryption for all data
SOC 2 Compliance
Industry-standard security controls
Regular Security Audits
Continuous monitoring and testing
Data Backup & Recovery
Protected against data loss

Data Sharing & Third Parties

We respect your privacy and limit data sharing to essential service providers:

We Never Share With

  • Third-party advertisers or marketing companies
  • Data brokers or companies that sell personal information
  • Social media platforms for advertising purposes
  • Unauthorized parties or entities without your explicit consent

Limited Sharing With Trusted Partners

  • Payment processors (Stripe, PayPal) for secure transaction processing
  • Cloud service providers (AWS, Google Cloud) for hosting and infrastructure
  • Email service providers for delivering important communications
  • Analytics providers for understanding user behavior and improving services

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience:

  • Essential cookies for basic website functionality and user authentication
  • Performance cookies to analyze site usage and optimize user experience
  • Functional cookies to remember your preferences and personalize content
  • Marketing cookies (with consent) to provide relevant offers and communications
Essential
Required
Required for website functionality
Analytics
Optional
Help us understand site usage
Marketing
Optional
Personalized content and offers
Cookie Usage
You can manage cookie preferences in your browser settings

Your Privacy Rights & Control

You have complete control over your personal information with these rights:

  • Access: Request a copy of all personal data we hold about you
  • Correction: Update or correct any inaccurate or incomplete information
  • Deletion: Request removal of your personal data from our systems
  • Portability: Receive your data in a structured, machine-readable format
  • Restriction: Limit how we process your personal information
  • Objection: Opt-out of certain data processing activities
  • Consent Withdrawal: Revoke previously given consent at any time
Right to Access
Within 30 days
Complete copy of your data
Right to Deletion
Within 30 days
Permanent removal from systems
Right to Correction
Within 15 days
Update inaccurate information

Data Retention & Legal Compliance

We retain your information only as long as necessary for legitimate purposes:

  • Account data: Retained while your account is active plus 3 years for legal compliance
  • Transaction records: Kept for 7 years as required by financial regulations
  • Communication logs: Stored for 2 years for customer service and dispute resolution
  • Usage analytics: Aggregated and anonymized data retained indefinitely for service improvement
  • Marketing data: Deleted immediately upon unsubscribe or consent withdrawal
  • Legal holds: Data may be retained longer if required by law or legal proceedings

Privacy FAQs

Common questions about how we protect and handle your personal information

What personal information do you collect?
We collect your name, email, phone number, and payment information for account creation and service delivery. We also collect usage data to improve our AI-powered Vastu services and provide personalized recommendations.
How do you protect my personal data?
We use bank-grade 256-bit SSL encryption, secure cloud infrastructure, and regular security audits. Your data is protected with the same level of security used by leading financial institutions.
Do you sell my information to third parties?
Absolutely not. We never sell, rent, or share your personal information with advertisers or data brokers. We only share limited data with trusted service providers essential for delivering our services.
How can I access or delete my personal data?
You can request access, correction, or deletion of your personal data by contacting our privacy team at info@kshetra.ai. We'll respond within 30 days and process your request according to applicable privacy laws.
What cookies do you use and can I disable them?
We use essential cookies for website functionality, analytics cookies to improve user experience, and marketing cookies (with consent) for personalized content. You can disable non-essential cookies in your browser settings.
How long do you keep my information?
We retain account data while your account is active plus 3 years for compliance, transaction records for 7 years as required by law, and communication logs for 2 years for customer service purposes.
Your Data Rights

You have complete control over your personal data. Exercise your rights easily through our dedicated privacy team.

Related Policies

For complete transparency, please review our other policies that govern our services.

Terms & ConditionsRefund PolicyShipping Policy
Last Updated

September 18, 2025

This privacy policy is regularly reviewed and updated to ensure compliance with current data protection regulations and to reflect any changes in our practices.